Privacy Policy

1. Who processes your data

The data controller is KAD ONE LLC, Tashkent, Republic of Uzbekistan. For any questions about data processing, contact us at: kad.noreply1@gmail.com.

2. What data we collect

Depending on your role (Customer, Carrier/Driver, Logistician) we may process:

• Registration and contact data: name, phone number, email address, login, company name, country and city.
• Vehicle data (for carriers and drivers): vehicle name, vehicle plate number, trailer number, driver’s license number.
• Geolocation: device location data, including in the background — only during an active trip, so the parties to a deal can track cargo movement in real time.
• Content you upload: profile photo and order documents (waybills, contracts, and other files).
• Platform activity data: posted loads, offers, orders, agreements, chat messages, ratings and reviews.
• Technical data: push notification token, device and session identifiers, access logs, error reports.

3. Purposes and legal grounds

We process data to:

• register you and verify your phone number (SMS code);
• provide Platform features: posting and searching loads, offers, orders, chat, document exchange;
• track the status and location of transportation in real time;
• send notifications about loads, offers, order statuses and messages;
• build ratings and reputation of participants;
• ensure security and prevent fraud and abuse;
• provide support and improve the service.

The legal grounds are your consent, performance of a contract (the Terms of Use), and our legitimate interests in the security and operation of the Platform.

4. Device permissions

The app requests access to device features only for the corresponding capabilities:

• Location (including background): sending the driver’s coordinates during an active trip. You can disable access at any time in your device settings.
• Camera and photo library: uploading a profile photo and order documents.
• Notifications: sending push notifications about Platform events.

5. Who we share data with

The Platform is a marketplace that connects participants of a shipment. Therefore, some of your data is visible to other parties of a deal and to service providers:

• Other parties of a deal: when you post a load, send an offer, or take part in an order, your contact and deal data become available to the relevant party (Customer, Carrier, Logistician). Contacts may be hidden until a deal is confirmed.
• Infrastructure and service providers: mapping services (Yandex Maps), push notification delivery (Google Firebase Cloud Messaging, Apple Push Notification service), hosting and server infrastructure.
• Government authorities: in cases expressly required by law.

We do not sell your personal data to third parties.

6. Retention period

We store personal data while your account is active and as long as necessary for the stated purposes, and for the periods required by law. After account deletion, data is deleted or anonymized, except for information we are required to keep by law.

7. Security

We apply organizational and technical safeguards: data is transmitted over a secure connection (HTTPS/TLS) and access to data is restricted. Nevertheless, no method of transmission or storage is completely secure.

8. Your rights

You have the right to:

• access your data and request a copy of it;
• correct inaccurate data (including in the app profile);
• delete your account and related data;
• withdraw consent and restrict processing;
• file a complaint at kad.noreply1@gmail.com.

9. Account deletion

You can delete your account and related data directly in the app: “Profile” → “Delete account” (confirmation required). You can also request deletion by writing to kad.noreply1@gmail.com. Some data may be retained if its storage is required by law.

10. Minors

The Platform is intended for business use and is not directed at persons under 18. We do not knowingly collect data from minors.

11. Changes to the Policy

We may update this Policy from time to time. The current version is always available on this page with the update date. We may additionally notify you of material changes — in the app or by email.

12. Contacts

KAD ONE LLC, Tashkent, Republic of Uzbekistan. E-mail: kad.noreply1@gmail.com.